Airbnb listing9/4/2023 ![]() However, thus quality cannot be experienced before the purchase. It has been long acknowledged that room and service quality are key determinants to accommodation selection ( Chu and Choi, 2000). Hotels, as the most common type of accommodation that tourists use, have been extensively investigated in an effort to develop the selection criteria of hotels at both the individual level through the consumer behavior perspective ( Dolnicar and Otter, 2003) and the aggregate supply-demand perspective ( Song et al., 2011). The full terms of this licence may be seen at Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial & non-commercial purposes), subject to full attribution to the original publication and authors. ![]() This article is published under the Creative Commons Attribution (CC BY 4.0) licence.
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